Privacy Policy

Introduction

HeyBatman ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and delivery services (the "Service"). This policy applies to all users of our on-demand delivery platform.

Information We Collect

Personal Information

• Name, email address, and phone number
• Profile photo and identification documents (for service providers)
• Payment information and billing address
• Delivery addresses and location data

Usage Information

• Delivery orders and order history
• Communications with customer support
• Ratings and reviews for delivery services

Location Information

We collect precise location data when you use our delivery services to facilitate accurate pickups and deliveries, track delivery progress, and optimize delivery routes.

How We Use Your Information

• Provide and maintain our delivery services
• Process payments and complete delivery transactions
• Match customers with delivery partners
• Send delivery updates and notifications
• Improve our platform and develop new delivery features
• Ensure safety and prevent fraud
• Comply with legal obligations

Information Sharing

We may share your information with:

• Delivery Partners: Third-party companies that help us operate our delivery platform
• Batman Delivery Riders: Necessary information to complete your delivery orders
• Restaurants & Stores: Order details for delivery fulfillment
• Legal Authorities: When required by law or to protect safety
• Business Transfers: In case of merger, acquisition, or asset sale

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Withdraw consent for data processing
• Data portability
• Opt-out of marketing communications

Children's Privacy

Our delivery services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: